Attach importance to every communication with customers, to understand every real idea of customers. After the technical communication in the early stage of the project, we will form a professional technical confirmation sheet for the customer to confirm. In business, we also attach importance to the spirit of the contract, responsible for each clause. For example, if there is only a difference of 0.01dB from a certain technical index we promised, we will try our best to strive for improvement to fulfill the promise.

The delivery cycle is a key indicator of customer satisfaction. As early as 2012, Gwave started to develop a scientific safety inventory plan. So far, it has been able to deliver the common cable assemblies within one week, three days, or even the same day. Most of the connectors and adapters can be delivered on the same day, trying our best to meet the urgent needs of customers. We are always eager to meet our customers' urgent delivery requirements and may deliver our products to the airport in person if possible . All the efforts are for a promise, to meet the requirements of customers to the maximum.

Gwave must reach each missions , for each commitment and unremitting efforts.